• M   07788 43 67 45     
  • T  01275 34 06 42 

Legal & Privacy

We are committed to protecting the privacy of users of the website. This privacy policy ("Privacy Policy") is intended to inform you how we gather, define, and use personal information collected via the web site such as your name, address, telephone number and email address ("Information"). Please take a minute to read and understand the policy.

All your personal information will be used in accordance with the Data Protection Act 1998 (the "Act"). If you want to know what information we collect and hold about you, please write to us at: Somerset Wood Burners, 1 Sawyers Court, Clevedon, North Somerset BS21 6EF.

Somerset Wood Burners is the data controller of your Information for the purposes of the Act.


Information Collection

We may collect information about you when you request any information about us or our services, submit your personal details and/or complete any forms on the website.

Unfortunately, the transmission of information via the Internet is not completely secure. Whilst we will do our best to protect your personal data, we cannot ensure the security of your data transmitted to our website. Any transmission of personal data via the website is at your own risk. Once we have received your information we will use strict procedures and security features to prevent unauthorised access.

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our website. This includes information provided at the time of submitting your contact details for further information about our services or requesting a quote.
  • Information about your computer including, where available, your IP address, operating system and browser type.
  • Details of your visits to our website and the pages and resources that you access.

 

Use Of Your Information

The information we collect about you may be used to: 

  • Send you further details of our services;
  • Contact you in response to any general or specific enquiries made by you;
  • Send you information about recent developments in areas in which you have expressed an interest;
  • Automate certain functions on our web site;
  • Ensure content from our web site is presented in the most effective manner for you and your computer.

 

Disclosing Your Information To Third Parties

We may also disclose your Information to third parties in the following circumstances:

  • If we employ one of our carefully selected collaborative partners to act on our behalf in order to get your job produced and direct contact would be more beneficial to all parties.
  • If we sell or buy any business or assets, in which case we may disclose your personal data to the buyer or seller of such business or assets. You have the right to request us not to send such information or pass information to third parties for such purposes by indicating before submitting your information whether you mind your Information being used in this way. Alternatively, you can exercise your right to do so by contacting [email protected] by writing to us at the address at the beginning of this Privacy Policy.
  • If we are under a duty to disclose or share your personal data to comply with any legal obligation or to enforce the terms of this Agreement and other agreement we may have with you or to protect our rights, property or safety or that of our clients or employees.

 

Your Rights

Our website may from time to time contain links to and from third party websites. If you follow a link to their websites, please note that these websites have their own privacy policies and will be subject to separate terms and conditions and we do not accept any responsibility or liability for these sites. Please check the relevant privacy policies before you submit any personal data to these websites.

Cookie Policy 
 



Whenever you access our website or mobile site, information may be collected through the use of cookies and similar technologies. By using the website or mobile site you agree to the use of cookies as described in the policy.


What Are Cookies?

Cookies are small text files which a website may put on your computer when you visit to enhance your user experience. Cookies serve a variety of functions. Some help a website remember your username and password. They can help a website remember your personalised user preferences. It is how virtual shopping carts remember what you have put in them. Other cookies track which pages you visit, so the website can make improvements based on what its visitors like and dislike.


What Cookies Do We Use And Why?

  • Essential cookies: These cookies are strictly necessary to for the website to function. Without these cookies, certain aspects of the site wouldn't work.
  • Google Analytics: In order to keep the site relevant and interesting to visitors, we use Google Analytics to track how people use the site. This includes how they came to the site, how they behave on the site, what browser they are using to access the site and what country they are accessing the site from. This information allows us to improve the site content based on what's popular and what's not, thus creating a better user experience. These cookies do not communicate any personal information that could identify you in the real world, such as your name, address or email address. They purely track how the site is used.
  • Email Analytics: Our email analytics software tells us how you have interacted with the email campaigns we send. This information allows us to create more targeted emails, designed to appeal to your interests.
  • Social cookies: 'Share' buttons and social media widgets on the site allow you to stay in touch with us easily across a number of popular social networks. These sites may set a cookie when you are also logged in to their service. We sometimes use YouTube and Vimeo on site to provide links to useful videos. YouTube and Vimeo will also set cookies to determine video views and provide them with analytics information. They will not store anything personally identifiable. Amber Jacket Limited does not control the use of these cookies and you should check with the relevant third party website for more information.

  •   For a FREE quote or for more information call Somerset Wood Burners on  07788 43 67 45  or  01275 34 06 42